Holiday Packages Policy

Payment Terms:

• Payment for holiday packages must be made in full at least 5 days prior to the start date of your travel.
• Bookings are only confirmed after full payment is received.

Cancellation Policy

• Cancellations must be made at least 5 days before the travel start date to qualify for a refund.
• Refunds will be subject to deductions as follows:

1. 20% service charge on the overall ticket amount.
2. 10% cancellation fee on any hotel bookings included in the package.

• No refunds will be provided for cancellations made less than 5 days prior to travel.

Refund Process:

• Refunds will be processed back to the original payment method within 10-14 business days after approval.

Other Conditions

• Changes to holiday packages must be communicated at least 5 days in advance.
• Any additional costs resulting from changes requested by the customer will be charged accordingly.